I figured out today that I’m a phone snob.  It was shortly after a friend of mine called me and wouldn’t stop talking.  She was stressed and needed an understanding ear.  I’m good for about 15 minutes and then my ears close.
Most of us will agree there aren’t enough hours in the day to take [...]

The other day when I called a client and the receptionist told me he wasn’t in, I asked her to transfer me to voice mail. She told me they didn’t have voice mail because they thought it was too impersonal. I wanted to ask her if she used an IBM Selectric instead of [...]