Last week I chatted online with a client who was on the west coast while his assistant was on the east coast.  During the call, I learned a few things about online chat sessions.

Learn some stealth moves. If you decide to leave the room during the call, make sure it’s during a time when no [...]

When you’re dealing with your clients, is what you’re saying and what you’re doing the same? You may not notice the disconnect, but eventually your clients will.
A few months ago I hired a makeup artist for a photo shoot and when she showed up wearing more makeup than a clown, I didn’t expect much. Actually, [...]

I don’t always listen closely to what others say (I’m working on it) but when it comes to my clients, I’m all ears. In fact, the reason I converted my organizing business into a full-service working from home consulting firm was because of client requests. Folks weren’t calling me to get help organizing closets and [...]

After many takes, several lighting adjustments and extensive advice from a few video pros out there, I finally taped my first Working Naked video. In this video I share three ways to figure out what you should be charging for your product or services. If your fees are too high you may lose business. But [...]

The economy has changed the way most of us work. Several of my clients have started working with smaller clients instead of counting on larger corporations to keep them busy. Jobs they wouldn’t have considered doing have become their bread and butter but at what emotional and stress-inducing cost?
At what point do you finally [...]