The economy has changed the way most of us work. Several of my clients have started working with smaller clients instead of counting on larger corporations to keep them busy. Jobs they wouldn’t have considered doing have become their bread and butter but at what emotional and stress-inducing cost?
At what point do you finally [...]

Meeting client needs, completing projects on time, and helping each client’s business grow is part of your job. And your clients know that you have their best interests at heart, right? But do you take the time to show them you care?

Congratulate your clients on birthdays, promotions, and new arrivals. An e-card is nice, but [...]

In my last job before I started my first business, I didn’t have an employment contract. I’d never thought about having one until my boss changed the rules and cut my commission on a deal from $25,000 to $5,000. I quit shortly after that. But not before everyone who heard my story asked me [...]

My mom used to say, “Your eyes are bigger than your stomach.” I despised that saying for years, mostly because she was right. I’d put more on my plate than I could realistically eat. Unfortunately, the same holds true in business.
A huge corporation with a large budget may cause you to make promises [...]

I come from a big, loud family, so quiet isn’t in our vocabulary. Long pauses are non-existent too. So when I jumped into the business world I figured out quickly that if I were going to succeed in sales, I’d have to learn to be quiet.
When you’re selling, the natural tendency is to go [...]